Ingo is an experienced project director with about 30 years of experience who has successfully led complex post merger integration projects in a distributed global project environment. He is a certified systemic business Coach (dvct) and mindfulness practitioner who teaches mindfulness techniques to build emotional intelligence in a workplace setting. Ingo is passionate about people and mental well-being.
LGHD: Emotional Intelligence for high performing teams
The Human Factor: Why EI Determines Success or Failure
In his recent presentation, Ingo Kusch dispels the myth that Emotional Intelligence (EI) is a "soft skill." On the contrary: it is the hardest currency for teams that want to succeed in a complex environment.
Key Takeaways at a Glance:
- The "Line" Model: Success begins with a conscious decision to operate "Above the Line." While being "Below the Line" means staying defensive and blaming others (victim mentality), being above the line means being open, curious, and taking full responsibility for the solution.
- The BITS Framework for Stability: A high-performance team needs a foundation of Belonging, Inclusion, Trust, and Safety (Psychological Safety). If one of these building blocks is missing, performance collapses under pressure.
- The Trust Equation: Trust is not a coincidence. It grows through credibility and intimacy but is significantly weakened by high self-interest (ego). Those who prioritize team results over personal gain build sustainable trust.
- Psychological Safety as Priority #1: Citing Google’s "re:Work" study, Kusch demonstrates that the safety to make mistakes without fear of punishment is the most important predictor of effective teams.
Conclusion for Leaders: Stop focusing solely on optimizing processes. Invest in the psychological architecture of your team. Emotional competence is not a luxury—it is the ultimate competitive advantage.
About Ingo Kusch
Event Information
| Event Date | 26.06.2026 18:00 - 20:00 |
| Cut off date | 26.06.2026 16:00 |
| Available Place | 23 |
| Location | The Indian Grill House Heidelberg, Club Room |
Venue Information - The Indian Grill House Heidelberg, Club Room
Formerly HUGO Wine&Dine!
Go straight past the bar into the club room on the same level. Please order drinks before the start of the event and during the interval. Food can also be ordered after the event.
Go straight past the bar into the club room on the same level. Please order drinks before the start of the event and during the interval. Food can also be ordered after the event.
