Study Group Session - Process Quality management (Antony Jones)

It is the ability to provide customers a consistent, reliable, repeatable processes that ensures customer satisfaction in their products or services offerings.
Quality delivery hinges on four major pillars begining with customer satisfaction that depends on Quality Planning, Control Quality, Manage Quality and Manage Changes.

LG Hamburg : Communication - Let's talk about it ?!

Dear project management friends in and around Hamburg,

there will be the next event of the LG Hamburg in June:

Communication - Let's talk about it ?!

What is the connection between a piano and a bike?

Find out what can help you having a positive impact on your interactions and conversations.

Kick-off LG Pfalz in Kaiserslautern

42Kaiserslautern

The language of this event is dependent on the participants

This is planned as an event to kick-off LG Pfalz in Kaiserslautern.

LG Pfalz – An Introduction (Jörg Müller-Kindt)
Overview of LG Pfalz, why, who, where, when.
Plan: An event every third Thursday of the month, F2F. Depending on the number of speakers, we will either switch between an informal event (Stammtisch, breakfast) and a formal event (presentation, Q&A) every month, or not. Informal events are kind of retrospectives without a fixed topic. Plans, newcomers, networking etc.
Location: We start in Kaiserslautern, but if a company somewhere else is willing to host, we could travel through the Palatinate.

Speakers, Hosts and helping hands wanted.

Please address any questions to:  Joerg.Mueller-Kindt@pmi-gc.de

LGHD: Emotional Intelligence for high performing teams

The Indian Grill House Heidelberg, Club Room

Ingo Kusch: Emotional Intelligence for high performing teams