Online event LG Darmstadt: Build scalable they said, we optimised perfect waste. How the Service Maturity Framework brings clarity and alignment with Stefan Miteski

Many scale-ups sprint through MVPs, ship fast, and wake up with compounding tech debt. Pressure rises, headcount grows, yet delivery slows. The product lacks the technical context to understand the cost; engineering lacks the commercial context to make the right decisions. This session introduces the Service Maturity Framework (SMF), a practical approach to aligning both parties on a single page. You’ll see a simple dashboard that displays speed, reliability, quality, and time to market for each service, accompanied by clear traffic lights and a concise explanation. Next to it sits a decision register, detailing what we will change, who is responsible for it, and how we will verify the results. If OKRs align with where you are going, SMF tells you where you stand today and the next step to take.

Walk away from this session with a one-week starter plan, the few signals that matter for your Product, and a lightweight governance process that turns debates into decisions and improves delivery without sacrificing stability or customer trust.

About the speaker:

Stefan Miteski is a product leader and entrepreneur with 15+ years of experience. Stefan is the Product Owner for the Mercedes-Benz Global Insurance Platform. Stefan thrives on the crossroads of Entrepreneurship, Tech-savviness, and empowering inspired teams. He is a former Product Owner at TeamViewer, a founder of Systems for Enterprise, and a Product Coach. Stefan publishes in prominent tech publications like InfoQ and Adeva, and runs the Berlin Meetup AI+Var.

In case you have any questions, feel free to write us an email: LGDarmstadt@pmi-gc.de